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Global Cleaning Services Industry Report: Country Overview; Recent Events; Value Chain Analysis; Trade Analysis; Market Dynamics: Drivers & Constraints, Industry Events, Innovations & Trends, SWOT Analysis, Porter’s Five Forces; Industry Best Practices: Sourcing Strategy, Procurement Model, Contract Structure, Negotiation Levers, Pricing Model, Key Factors Influencing the Quotation; Key Supplier Analysis, 2022-2027

Cleaning Services Industry Report by Regional Category Spend, Price Analysis, Key Demand, and Price Indicators, and Best Buying Practices


The global Cleaning Services market reached a value of about USD 60.80 billion in 2021. The industry is projected to grow at a CAGR of around 6.3% in the forecast period of 2022-2027 to reach a value of about USD 87.71 billion by 2027.

The global Cleaning Services industry report gives a comprehensive analysis of the industry, including key segments, trends, drivers, restraints, the competitive landscape, and other essential market aspects. The cleaning services industry is growing as people become more conscious of workplace hygiene and are concerned about workplace sustainability and employee well-being. Hence, businesses are increasingly concentrating on providing a healthy work environment to enhance employee productivity. Contract cleaning services enable companies to take a more comprehensive approach to keep their workplaces cleaner, healthier, and greener. In the industry report, the key demand indicator is the highest category spender by region—Europe.

Industry Definition and Segmentation

Cleaning Services means a business that provides general cleaning and housekeeping services such as shops, offices, and residential places, including household goods such as carpets, sofas, and curtains for a fee. The Cleaning Services industry report comprises segments by region (North America, Europe, Asia Pacific, the Middle East, Africa, and South America).

North America, Europe, Asia Pacific, Middle East & Africa, and South America Regions are Driving the Growth of the Industry

Due to a scarcity of low-cost, unskilled labour in Europe, outsourcing demand is quite strong. The continent's outsourcing rates are about 60%, assisting the cleaning services market's expansion. Also, owing to the establishment of several environmental protection rules in the region, the green cleaning industry is predicted to rise steadily in the future years. The rising awareness of workplace hygiene and growing concerns about workplace sustainability and employee well-being are driving the cleaning services industry. Commercial and industrial businesses primarily provide cleaning services, such as floor, upholstery, carpet, and window cleaning, to maintain a clean and healthy atmosphere. Due to the rise in hazardous diseases, consumers are more willing to spend on keeping the environment clean. The inverse relationship between vacancy rates and the purchase of cleaning services for business premises gives the cleaning services sector a boost. In addition, other factors such as rapid urbanisation, economic recovery, increased discretionary expenditure, and the growth in dual-income homes have aided market expansion.

One of the main factors restricting market cleaning services growth is fierce competition, particularly in developed nations.

Best Procurement Practices

The global Cleaning Services industry report by Procurement Resource gives an in-depth analysis of the best buying practices followed by major global Cleaning Services regions, such as engagement models, contract terms, and buyer and supplier negotiation levers, among others.

Category Management Studies

Commercial and industrial businesses primarily provide cleaning services, such as floor, upholstery, carpet, and window cleaning, to maintain a clean and healthy atmosphere. Contractual agreements with service providers are entered into by corporate organisations vast enterprises. For cleaning services, business entities, massive businesses engage in contractual arrangements with service providers. The type of service sought, and the frequency of services required, which might be daily, once a week, once a month, semi-annually, or annually, are the main elements that determine how much business organisations are charged.

Emerging Trends in the Industry, Further Driving the Cleaning Services Market

Cleaning services have grown in popularity due to new technologies and interoperability among various cleaning equipment and more companies in the market. It also benefits cleaning services in the retail business since it allows them to finish tasks quickly with few resources. Some service providers use sophisticated technological solutions to boost efficiencies, such as high-tech cleaning equipment, productivity software, and Internet of Things (IoT) technology, which are becoming more inexpensive for commercial cleaning firms to use, bolstering market growth. To meet rising client needs, retail cleaning businesses provide a wide range of specialised services. The demand for sustainable cleaning solutions has been increasing as environmental restrictions have been more stringent worldwide. As a result, green cleaning is becoming more popular in the market.

The regional markets for the industry can be divided into Europe, North America, Asia Pacific, South America, and the Middle East and Africa.

Key Industry Players Mentioned in the Cleaning Services Industry Report

  • Jones Lang LaSalle Incorporated
  • CBRE Group, Inc.
  • ISS S/A
  • Sodexo
  • Jani-King International, Inc.
  • Aramark Corporation

Market Landscape

With such a vast number of service providers, the market is tremendously fragmented. Market incumbents are pursuing a variety of expansion tactics, including strategic acquisitions and collaborations to expand their reach by using each other's knowledge to achieve a significant revenue share and improve their position in the market. Many organisations compete for prospective businesses or clients in the contract cleaning services sector, which is competitive and comprises multiple participants. As a result, market players are constantly introducing new products, expanding their operations, or pursuing smart mergers and acquisitions as part of their competitive strategy.

Key Initiatives by Companies

  • In July 2017, ABM Industries Incorporated announced the purchase of GCA Services Group, which specialises in janitorial services and provides facilities management services to the commercial and educational sectors. The purchase exemplified the company's objective of diversifying its clients and expanding its geographical footprint.
  • Ecocleen, a commercial contract cleaning company, bought Regency Cleaning Services in a deal valued at GBP 2.5 million in October 2019. Cleaning, trash management, and maintenance services are provided by Regency cleaning services to several end-users, including schools, workplaces, and automobile dealerships. The firm will be able to accelerate its growth in the UK due to this purchase.

1.    Executive Summary
2.    Global Cleaning Services Market Snapshot

    2.1.    Cleaning Services Market Outlook
    2.2.    Regional Overview
    2.2.1.    North America
    2.2.2.    LATAM
    2.2.3.    Europe
    2.2.4.    MEA
    2.2.5.    Asia Pacific 
3.    Impact of Recent Events 
4.    Cleaning Services Value Chain Analysis 
5.    Trade Analysis 
6.    Major Risk Factors in Sourcing
7.    Key Demand Indicator Analysis
8.    Key Price Indicator Analysis
9.    Cleaning Services Market Dynamics

    9.1.    Drivers & Constraints
    9.2.    Industry Events 
    9.3.    Innovations & Trends
    9.4.    SWOT Analysis
    9.5.    Porter’s Five Forces
        9.5.1.    Buyer Power
        9.5.2.    Supplier Power
        9.5.3.    Threat of New entrants
        9.5.4.    Threat of Substitutes
        9.5.5.    Industry Rivalry
10.    Industry Best Practices
    10.1.    Sourcing Strategy
    10.2.    Procurement Model
    10.3.    Contract Structure
    10.4.    Negotiation Levers
    10.5.    Pricing Model
    10.6.    Key Factors Influencing the Quotation 
11.    Key Supplier Analysis
    11.1.    Jones Lang LaSalle Incorporated
    11.2.    CBRE Group, Inc.
    11.3.    ISS S/A
    11.4.    Sodexo
    11.5.    Jani-King International, Inc.
    11.6.    Aramark Corporation

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Key Questions Answered in the Report

The global Cleaning Services market size was valued at USD 60.80 billion in 2021.

As per the end-use provided, the Offices segment is anticipated to lead the market between the period 2022 – 2027.

The significant demand for cleaning services due to rising health awareness in corporate settings is one of the essential drivers of the Cleaning Services market growth.

C&W Facility Services, Inc., Sodexo SA, Jones Lang LaSalle IP, Inc., Compass Group PLC, The ServiceMaster Company, LLC, and ABM Industries Incorporated are a few of the important companies in the market.

The Europe region of the Cleaning Services industry holds a significant share in the market.

Analyst Review

The global Cleaning Services market attained a value of USD 60.80 billion in 2021, driven by the rising awareness of workplace hygiene paired with growing concerns about workplace sustainability and employee well-being. Other factors such as rapid urbanisation, economic recovery, increased discretionary expenditure, and the growth in dual-income homes have aided market expansion. Aided by the growing technological advancements and interoperability among various cleaning equipment and more companies in the market, the market is expected to witness further growth in the forecast period of 2022-2027, growing at a CAGR of 6.3%. The market is projected to reach USD 87.71 billion by 2027.

Procurement Resources’ detailed research approach explores deep into the industry, encompassing the macro and micro aspects of the industry. Its team of experts uses a combination of cutting-edge analytical tools and their expertise thus, delivering its customers with market insights that are accurate, actionable, and help them remain ahead of their competition.

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