Category Driver
The increasing trend of getting digitised, with the rising adoption of the Internet of Things (IoT) and cloud-based software, are at present the major drives leading to the growth of the IFM market. To reduce the dependency of the managers on human resources and enhance their operational effectiveness, they are using more advanced technologies such as cloud computing and augmented reality (AR) for managing a building. Cloud-based solutions are the major driver in the growth of the IFM industry globally as they help numerous organisations to decrease operating costs, security of crucial data, swift recovery of servers and easy accessibility of information from anywhere through a secure login. Additionally, the arrival of IFM is proving to be a growth-stimulating factor. IFM improves output by streamlining recurring operations and combining all office-related functions under one individual management team. While ensuring the accessibility of all important devices needed for maximum efficiency, facility management services are also employed to easily manage home-based, on-the-go, after-hours and employees, and outsourced services. Furthermore, facility management services perform a key role to create a safe workplace especially to deal with COVID-19 concerns, reduce energy costs, and asset tracking. Besides, the execution of the promising government policies promoting infrastructural automation, paired with the growing adoption of software-as-a-service (SaaS) deployment model, is expected to drive the market further. Also, nations across the globe are focused on investing in infrastructure. Governments have begun to finance greatly in building railways, ports, airports, and several other sectors. To work this up a lot of alliances have been made with various private contractors and service providers that help in maintaining the infrastructure clean and green.
Industry Developments in terms of Technology/Innovation/R&D/Sustainability
Leading service providers such as Sodexo, CBRE Group Inc., ISS A/S, and Johnson Controls International plc. are embracing new and innovative technologies to offer better and superior facility type of management services to their clients. For instance, in October 2019, CBRE Group Inc. announced an enterprise Software-as-a-Service (SaaS) 3D visualisation tool called ‘Plans Pro’ that assists the organisations to make fast and effective decisions on innovative and prevailing conventional design standards that deliver a broader variety of integrated services like facilities management, project management, transaction management, etc. In June 2020, SAP affiliated with Honeywell to build a collaborative cloud-based solution that would help enhance developing performance. This cloud-based solution will be based on Honeywell Forge enterprise performance management solution and SAP Cloud Platform, facilitating customers to take advantage of building performance optimisation, including decreased carbon footprint and lesser energy costs, accompanied by a better-quality occupant experience. Besides, ServiceChannel a leading provider of SaaS-based multi-site solutions was acquired by Fortive in July 2021. Fortive’s offering of Facility and Asset Lifecycle workflow solutions was expanded, along with Accruent and Gordian. Also, in April 2021, MRI Software acquired Manhattan Real Estate and Workplace Solutions from Trimble. Furthermore, SAP affiliated with Honeywell in June 2020, to build a collaborative cloud-based solution that would help enhance developing performance. This cloud-based solution will be based on Honeywell Forge enterprise performance management solution and SAP Cloud Platform, facilitating customers to take advantage of building performance optimisation, including decreased carbon footprint and lesser energy costs, accompanied by an excellent occupant experience.
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